Події
AI навчання Connective One & ВАКЦІ
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ВАКЦІ Next: створюємо плани разом онлайн!
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ВАКЦІ Next: створюємо плани разом!
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Новий погляд на KPI в Контактному Центрі. MeetUp в Києві
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How to Build Customer-Centric Service Models: Service Design for Contact Centers
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How to Build Customer-Centric Service Models: Service Design for Contact Centers
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How to Build Customer-Centric Service Models: Service Design for Contact Centers
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Designing the Future of Customer Experience in Ukraine: CX Future Lab 2030
The future of CX shouldn’t be predicted — it must be designed.
That belief brought together 30 top-level decision-makers from banking, retail, e-commerce, tech, and government for the first-ever foresight lab on customer experience in Ukraine: CX Future Lab 2030, organized by ConnectiveOne in partnership with Ukrainian Contact Center Association International (UCCAI).
ШІ для агентів служби підтримки
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🇺🇦 Ukrainian Contact Centers: How Crises Made Us Stronger
In collaboration with international partners, the Ukrainian Contact Center Association (UCCA) is producing a series of English-language podcasts to share real stories of survival, service, and strength.
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Як правильно побудувати базу знань для ШІ-агента
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