{"id":2508,"date":"2026-02-08T18:44:01","date_gmt":"2026-02-08T16:44:01","guid":{"rendered":"https:\/\/uccai.com.ua\/?p=2508"},"modified":"2026-02-15T17:17:06","modified_gmt":"2026-02-15T15:17:06","slug":"servis-lyubov-za-groshi-yak-dostukatysya-do-serdecz-kliyentiv-empatiya-vs-shi-tehnologiyi","status":"publish","type":"post","link":"https:\/\/uccai.com.ua\/en\/servis-lyubov-za-groshi-yak-dostukatysya-do-serdecz-kliyentiv-empatiya-vs-shi-tehnologiyi\/","title":{"rendered":"How to Build Customer-Centric Service Models: Service Design for Contact Centers"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2517,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[51,4,10],"tags":[],"class_list":["post-2508","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vebinary","category-podiyi","category-pryjdeshnyi-podiyi"],"_links":{"self":[{"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/posts\/2508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/comments?post=2508"}],"version-history":[{"count":3,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/posts\/2508\/revisions"}],"predecessor-version":[{"id":2519,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/posts\/2508\/revisions\/2519"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/media\/2517"}],"wp:attachment":[{"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/media?parent=2508"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/categories?post=2508"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uccai.com.ua\/en\/wp-json\/wp\/v2\/tags?post=2508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}